Our Projects
Transforming Businesses with AI-Powered Solutions
Artificial Intelligence is reshaping industries, and at Maaz AI, we help businesses unlock its full potential. Explore our real-world case studies showcasing the impact of AI in driving efficiency, automation, and decision-making.
CASE STUDY
Explore Our Case Studies
AI-Powered Offer Creation for Travel Agents
Problem: Travel agents spend hours collecting and formatting offers from multiple providers before presenting them to customers. The process is manual, time-consuming, and prone to inconsistencies.
Our Solution:
We automated the process using Microsoft AI technology and OpenAI LLM. Agents can now input raw offers into an AI-driven chat, which instantly generates a user-friendly, structured offer for customers.
Results:
✔ 4 hours saved daily per agent on formatting and offer creation
✔ Increased customer satisfaction with clear, easy-to-compare offers
✔ Annual savings of approx. $365,000 for a 25-agent team
AI Strategy & Roadmap for Retail Personalisation
Problem: A mid-sized online retailer struggled with low customer engagement and conversion rates. They lacked a structured AI roadmap to implement personalized recommendations and targeted marketing.
Our Solution:
We developed a custom AI strategy roadmap, outlining data-driven personalization, predictive analytics, and customer behavior insights. We integrated AI-powered recommendation engines tailored to individual shopping patterns.
Results:
✔ 28% increase in customer engagement
✔ 20% boost in sales through AI-driven recommendations
✔ Clear AI roadmap for future scalability
AI Governance & Compliance for Financial Services
Problem: A financial institution faced regulatory challenges in ensuring AI-based fraud detection complied with global data privacy laws (GDPR, CCPA).
Our Solution:
We implemented an AI governance framework with bias detection, model explainability, and automated compliance reporting to ensure ethical and legal AI use.
Results:
✔ 100% regulatory compliance with AI audits
✔ Reduced risk of bias and data privacy violations
✔ Faster fraud detection with AI-driven insights
AI-Powered HR Query Resolution
Problem:
Employees frequently needed HR support for policy-related queries, often facing delays due to high query volumes. Managers seeking information for employees in different countries also struggled with inconsistent responses due to varying local regulations.
Our Solution:
We implemented an AI-driven HR chatbot that leverages Large Language Models (LLMs) and integrates with the company’s HR policies and systems. The chatbot provides personalized, location-aware responses, ensuring compliance with local labor laws and company policies. Managers can also specify an employee’s location to receive context-specific answers.
Results:
✔ 50% reduction in HR support workload
✔ Instant, 24/7 self-service HR query resolution
✔ Improved accuracy in responses by considering local legislation and company policies
